Privacy Policy

1. Introduction

Coupletic ("we," "our," or "us") operates the website at coupletic.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website and use our contact form.

2. Information We Collect

We may collect the following types of information:

• Contact form data: When you submit our discovery call or contact form, we collect your name, email address, company (optional), and message. This information is used solely to respond to your inquiry.
• Technical data: We use Cloudflare for hosting. Cloudflare and our infrastructure may automatically collect your IP address and basic request data for security, rate limiting, and operational purposes.
• Preferences: If you choose a light or dark theme, this preference is stored locally in your browser (localStorage). We do not have access to this data; it remains on your device.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Protect our website from abuse (e.g., rate limiting)
• Improve our services and website

4. Data Sharing and Third Parties

Contact form submissions are processed via Resend, a third-party email delivery service. Your name, email, company, and message are transmitted to Resend so we can receive and reply to your inquiry. Resend processes data in accordance with their own privacy policy.

Our website is hosted on Cloudflare. Cloudflare may process your IP address and request metadata as part of their CDN and security services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

Contact form data is retained only as long as needed to respond to your inquiry and for our legitimate business records. Rate-limiting data (IP-based) is stored temporarily and automatically expires. We do not retain contact form submissions longer than necessary.

6. Security

We implement appropriate technical and organizational measures to protect your personal information. Our contact form uses HTTPS, and data is transmitted securely. We limit access to personal information to those who need it for the purposes described above.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights or ask questions about our data practices, please contact us using the contact form on our website.

8. Cookies and Tracking

Our website does not use advertising cookies or third-party analytics tracking. We use localStorage only to store your theme preference (light/dark mode) on your device. No persistent cookies are set for tracking purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, please use our contact form or reach out through the channels listed on our website.